2. HP Launches Partner-Owned Contract Managed Print Program
As part of a much-anticipated move, Hewlett-Packard unveiled a managed print services program at its June Discover conference. The move by HP gave control of the customer contract to the partner for the first time. Solution providers cheered the HP Managed Print Specialist Resell Program, saying it would bring higher margins and better account advantages.
At the time, estimates predicted that 80 percent of partners already in the HP agent program would take advantage of the new program.