24/7 Network Monitoring
Especially for businesses with limited in-house IT staff, making sure network performance, availability and security are all up to par and running smoothly can be a real challenge, JDL Technologies Managed Services Operations Center Supervisor Daniel Arcelo said. In fact, 68 percent said that using an MSP to outsource some IT means internal staff can do more in a budget and deadline-oriented environment.
"Network admins can't keep up with everything on their plates, and when everything is a top priority, stuff falls through the cracks. There's no way a regular business can field a second and third shift. Trusting a certified MSP to monitor and protect your network is the right solution -- because not watching your network is not an option," Arcelo said.