10 Cool New Features In Revamped Autotask

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Quick Find Tool

The Quick Find tool lets users search the Autotask system to access thousands of documents and artifacts instead of navigating each category by hand. No matter where they are in the Autotask system, users can quickly jump to get to a customer record, ticket, project and more with a single click.

"From a technical standpoint, it's a searching capability, but from a user behavior it's navigation," Burns said.

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