10 Capabilities Of Mobile Unified Communications

Contact information is the cornerstone of voice- and text-based communication. For mobile UC to be effective, contacts should be easily imported to new devices and devices should take advantage of contact information.

A mobile UC deployment should make finding contacts and placing a call or sending an IM or e-mail simple by letting users search by spelling out the name or scanning through a contact list. A mobile UC solution should also know if the contact information is local or remote and make the location data available.

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