7 Annoying Tactics From Wireless Carriers' Playbook


Carriers Riding Roughshod On Smartphones

Human society's peculiarly intense obsession with smartphones is helping wireless carriers to rake in the cash in hand-over-fist fashion. Aware that folks can't wait to get their hands on the latest devices, carriers are taking all sorts of liberties to ensure that their revenue streams remain steady and predictable.

Wireless carriers aren't charities, of course, and they're just trying to maximize their return on devices for which people are going ga-ga at the moment. Still, carriers are definitely starting to veer into the realm of being hostile to their customers, and following are seven obvious examples.