Getting A Leg Up
Dell Technologies is moving to take advantage of its easy access to VMware engineering, folding the virtualization kingpin's AirWatch solution into its five-month-old PC-as-a-Service (PCaas) offering along with other new services and financing options introduced today.
John Moody, Dell Technologies vice president of global client support and deployment services, said the addition of AirWatch management, as well as delivery management, lifecycle services, and flexible financing options, are aimed at larger customers and at gaining an advantage over PCaaS competitors like HP Inc. and Lenovo.
AirWatch is being deployed on PCs at the factory so they'll get to end users customized and with policies set. "When that unit is then deployed out in the field, the management of those devices is already there and working at the point when the customer end-user actually flips it open and starts using it," Moody said.
The additions to the PCaaS offering include Services Delivery Manager, which provides customers with a single point of contact from planning through the contract's end; flexible financing that gives customers the option to increase the number of systems or upgrade PCs during the term of the deal; and complete lifecycle services.
What follows is an edited excerpt of Moody's conversation with CRN.