LOW: April 2010: Supply Chain Apology
No question, it was the nadir of Goodwin's tenure as Cisco's global channel boss: a stopped-up supply chain and nearly year-long shortage of key Cisco products that forced Goodwin to take the stage at Cisco's 2010 Partner Summit in San Francisco and apologize to the Cisco faithful for such a tumultuous nine months.
It wasn't that year's "write the rules, own the game" Partner Summit tagline that partners remember; it's Goodwin's -- and Cisco's -- long-overdue public addressing of the supply chain problem and just what a problem it was for Cisco partners, distributors and customers.
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