Enghouse-Zeacom
Money Involved: $30.6 million
Why It Matters: A less talked-about but still quite significant acquisition in the contact center space happened back in May: Enghouse Systems plunked down slightly north of Zeacom's 2012 revenues ($29 million) to absorb the company. Zeacom, based in New Zealand, was a frequent presence at industry conferences and known for its cloud, hosted and on-premise contact center platform for small businesses. Though still a relative newcomer in the hotly contested contact center segment, Canada-based Enghouse has plenty of good buzz and is getting noticed as the CC market itself is going through a significant refresh.
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