Juniper At 17: Ups And Downs And In Betweens

August 2010: SRX Complaints Mount

Juniper's SRX series dynamic services gateways debuted in 2008, touted as strong alternatives to traditional firewalls due to better throughput and a range of more advanced features such as DDoS protection and network address translation. By mid-2010 however, SRX customers were up in arms over technical issues with the products, including complaints about their overall stability and specific flaws in areas such as unified threat management (UTM). By the time Juniper executives apologized to partners from the stage at the 2012 Juniper global partner conference, solution providers said that Juniper's initial response over the previous year had been too slow.


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