How Can Partners Better Align With Avaya?
"We have segmented our sales force now into Global, Major, [Government and Education] and Commercial, so as you are either transforming your business or trying to move up and down that stack, we need to be aligned there," said Jim Geary, vice president of northeast sales at Avaya. "So I think it's about planning ... and understanding the changes we've made in our structure and then how it fits into how you're structured today."
Gary Levy, an area channel leader at Avaya, added: "I agree with Jim. The only thing I would add is over-communicate, and if you don't get what you need, escalate through your channel team."