With this shift to services, will Cisco start to look like an Accenture?
"We are not shifting to a services company. We are going to continue to deliver services that are relevant to our customers, that help accelerate their ROI and help accelerate their use of the solutions and the architectures we are bringing to market," said Moore. "We are still going to be very channel-focused. We think that's a huge asset."
Chambers added: "The key take-away ... is that we are not going to follow a model that lets services be isolated. In fact, we are going to become services-led, where it integrates in and pulls through the hardware, the software and the total architectures."