Use Resources, Ask Questions
Even solution providers who choose not to partner with a telecom agent should still take advantage of other resources when diving into the carrier services world, Penevolpe said
WTG, for its part, offers a range of resources including webinars, in-person events and technical support team that is just a phone call or email away, Penevolpe said.
"The team has an incredible tenure," she said. "They have been here a long time. They are constantly getting trained by the providers, so their depth of knowledge is pretty deep."