UC Market Maturing, Consolidation Ahead
The stakes are high for vendors in the enterprise unified communications space as the market is now mature while overall growth has slowed. Underperforming UC providers will be forced to exit the market with vendor consolidation expected, according to Gartner's 2016 Magic Quadrant for Unified Communications.
Gartner predicts that the UC market will grow slightly from $41 billion in 2014 to $42.4 billion by 2019. While UC leaders Cisco and Microsoft still maintain their strong leads in the market, the Magic Quadrant vendor landscape has shifted with such vendors as ShoreTel and Unify moving positions.