One of the key features of the outcome-driven strategy is its ease of use. Instead of requiring expensive, certified professionals, a store manager inside a retailer or an office manager at an insurance company can open a box, plug into a modem, router or switch and have his or her site on VeloCloud SD-WAN. No additional work is required. "Most IT teams are shrinking the number of people that are monitoring, managing and configuring the network," Wood said. "They can use people involved in that in the past for new projects to generate revenue."