Breach Notification Requires Steady Hand
Notifying the appropriate parties following a data security breach is often a delicate process, according to the Ponemon Institute's 2012 Consumer Study on Data Breach Notification. More than half of the 2,800 consumers surveyed by the Ponemon Institute said they wanted to be informed only if the organization is certain that they are at risk. Fifty-eight percent said the notification is not helpful if it fails to explain all the facts and is "sugar coated." Effectively communicating breach information begins with developing and executing on an incident response plan, and here are five ways your organization can do just that.