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5 Lessons In How Not To Handle A Security Breach

By Robert Westervelt, CRN
4:00 PM ET Tue. Apr. 16, 2013
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Effective Breach Response Hinges On Preparedness

High-profile data security breaches have helped shape data breach notification laws to force businesses to communicate a breach to the public and authorities when personally identifiable information has been exposed. When a crisis takes place and the pressure is on incident response teams, security experts say only the teams that have conducted mock training drills are in prime position to effectively execute a plan. It takes only one misstep to fan the flames, causing further damage to a firms' already tarnished reputation. The following breaches illustrate why a thorough incident response plan is needed and how clear communication of the facts is necessary.

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