5 Companies That Had A Rough Week


Sprint fell to dead last among U.S. wireless service providers in a Consumer Reports survey of consumers.

The good news for Sprint (and Sprint customers) was that it was second only to survey winner Verizon in overall customer satisfaction. But Sprint got what Consumer Reports called "dismal marks" for value, 4G reliability, voice and text services.

In a statement, Sprint attributed the poor results to work the company is currently performing to build out and upgrade its network, and said that customer satisfaction should rise when that work is done, according to a CNN story.



Next Page