5 Key Symantec Channel Program Changes

2. Expert Competency Validation

A partner must first have achieved Principal level competency within a solution area before applying for Expert level competency, according to Symantec. To achieve Expert validation, Symantec will evaluate a partner’s business and technical capabilities. The evaluation will review sales, marketing, and technical pre-sales and post-sales capabilities that map to the customer sales cycle, Symantec said. Performance is reviewed against set revenue targets, and customer satisfaction is measured. Principal partners have an annual threshold of $10,000 annually. Expert partners must meet an annual $300,000 revenue threshold.

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