On The Next Wave Of IT Automation
More and more you are going to describe what you want done and you are going to actually let the system do it rather than having to manage every element of a system that you manage today. So it is basically, 'How do you go from a highly managed environment to a highly automated environment?' That will save you much more money in op-ex (operating expense based IT) than it will cap-ex (capital expenditure IT projects). But you will save in both. Your infrastructure costs will go down. Your operating expenses, which is where most of the money is, will go down even faster.
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