"Michael is going to have to talk to the partner community and put some tangible actions around [his] promise that recent changes are going to be good for the channel," said Sonia St. Charles, CEO of the Davenport Group, a St. Paul, Minn.-based solution provider and partner of Dell, Compellent and EqualLogic. "He is going to have to outline what's different about Dell and what [those] changes mean in the marketplace and for our customers. If Dell can accomplish those two things, Dell World will be a huge success."
"I feel confident Dell is headed in the right direction. Do I feel confident I know where Dell is today? No. But my confidence level is high that next week partners will get a good snapshot of where Dell is today, and we'll get a clear picture of where Dell is headed as a private company," said St. Charles.