In April, Dell significantly boosted its channel credibility with the addition of 40-year industry veteran Frank Vitagliano (pictured) to its management roster. Now more than a few Dell partners want to know when and if Vitagliano will play a more significant role in the channel.
"Frank will make a difference. He knows how to get stuff done. He's a no-BS kinda guy," said Joe Vaught, CEO of PCPC Direct, a Houston-based solution provider. "I want Frank turned loose."