September 20, 2004 Contents

By CRN Staff

3:00 PM EDT Fri. Sep. 17, 2004
From the September 20, 2004 issue of CRN

Small Doesn’t Have To Mean Low-Tech

Scaling Down Gets Personal
With projections that most of the growth in IT spending over the next several years will come from small businesses, software giants are gunning for the market with gusto, scaling down applications and creating special programs. But to win in small business, they need to get to know solution providers such as Bryan Cafaro at Tri-Bry Business Technology Solutions.

Case In Point

iPass Goes Remote
When it comes to securing remote connectivity, selling to a small business can be difficult. iPass means to change that.

High On Hot Spots
Feeling the pressure from their top-tier competitors, midtier hotels turn to VARs to roll out hot spots.

3 Questions
Aziz Khadbai

Beyond QuickBooks
With its new offering, NetSuite eyes small businesses that need more accounting power.

Cisco Links Voice, CRM
Cisco ties Microsoft CRM with its CallManager Express IP telephony solution.

Product Pick
DataPilot

Antispam Options
With no one-size-fits-all antispam solution available for small businesses, CRN’s Test Center takes a look at which technologies work best where for solution providers.

Tech Refresh Time
Small businesses are committed to increasing spending on wireless, supply chain management and CRM, among other technologies, according to CRN research.

Published for the Week Of September 20, 2004

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