
Microsoft beat Oracle by two-tenths of a point when it came to the technical criteria. On closer inspection, Oracle outshone Microsoft in three technical areas. On scalability, Oracle towered over Microsoft by 5.5 points. IBM also finished two tenths of a point higher than Microsoft in this area. Not surprisingly, Oracle's mature database technology also scored higher than Microsoft's offering for product quality and reliability, and multivendor support. It helps that Oracle's database has been released on multiple operating systems.
The scalability results may be a case of perception outweighing reality, said Raj Gill, CTO at Scalability Experts Solution, Coppell, Texas. "In the last seven years, we never had a challenge in getting SQL Server to scale to meet business requirements."
Microsoft has been increasingly integrating its development and middleware products, and using SQL Server as one of its key bridging technologies, so this year's high rating for price for performance was no surprise. Microsoft beat Oracle and IBM by more than 8 points.
"Customers realized in the last few years that the bang for the money on their investments is based on the entire Microsoft stack and not just SQL Server alone," Gill said.
On channel criteria, Microsoft bested Oracle by a margin of 1.9 points. With MSDN and TechNet in its corner, Microsoft flexed its muscles and won the technical education area. "It is very easy to get information about SQL Server in a wide variety of places," said Ron Talmage, a SQL Server mentor at Solid Quality Learning, Seattle. "Microsoft has done a great job informing us about new technologies."
Once again this year, Microsoft clearly won in the area of managing channel conflict and for the ROI it provides to partners.
Oracle pulled ahead for both post-sales support and the consistency of its channel program, while IBM tied with Microsoft when solution providers were asked to rate the vendor as a percentage of projected sales increase for the next year. For the most part, however, Microsoft stayed ahead of the pack in the channel criteria.
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