Annual Report Card
Annual Report Card Awards 2005
Loyalty Ranks and Scores, 2003-2005

Annual Report Card Home Page

Advanced Desktops and Workstations Loyalty Rank 2005 Loyalty Rating 2005 Loyalty Rank 2004 Loyalty Rating 2004 Loyalty Rank 2003 Loyalty Rating 2003
Lenovo (IBM) (IBM: '03 & '04) 1 73 1* 71 3 64
HP (^ includes relevant Compaq) 1 70 1* 71 2 71
Gateway 3 61 N/A N/A N/A N/A
Dell 4 53 3 53 4 50
Category Average 64 65 66
Client & Server Processors Loyalty Rank 2005 Loyalty Rating 2005 Loyalty Rank 2004 Loyalty Rating 2004 Loyalty Rank 2003 Loyalty Rating 2003
Intel 1 88 1 88 1 86
AMD 2 77 2 69 2 78
Category Average 83 79 82
Entry Level Servers
HP 2* 77 2 70 1 75
IBM 2* 77 1 79 2 68
Sun 1 79 3 65 3 62
Dell 4 58 4 52 4 48
Category Average 73 66 63
Midrange Servers Loyalty Rank 2005 Loyalty Rating 2005 Loyalty Rank 2004 Loyalty Rating 2004 Loyalty Rank 2003 Loyalty Rating 2003
IBM i Series 1 90 1 90 1 90
IBM p Series 2 83 2 80 2 82
HP High-End ProLiant (x86) (all HP in 2003) 3 78 3 71 4 77
HP Unix / RISC 4 77 4 67 N/A N/A
Category Average 82 77 82
Mobile Computers Loyalty Rank 2005 Loyalty Rating 2005 Loyalty Rank 2004 Loyalty Rating 2004 Loyalty Rank 2003 Loyalty Rating 2003
Lenovo (IBM) (IBM: '03 & '04) 1 77 1 71 1 72
HP 2 75 2 66 2 69
Toshiba 5 58 4 56 3 61
Gateway 3 60 N/A N/A N/A N/A
Dell 4 59 3 60 4 54
Category Average 66 63 63
Networking Infrastructure: Data Networking (ranks included voice (all networking solutions) '01 to '04) Loyalty Rank 2005 Loyalty Rating 2005 Loyalty Rank 2004 Loyalty Rating 2004 Loyalty Rank 2003 Loyalty Rating 2003
HP Procurve (HP in '03 and '04) 1 78 5 60 4 65
Juniper 3 71 N/A N/A N/A N/A
Cisco 2 77 1 81 1 76
Enterasys 6 58 4 65 6 61
3Com 4* 66 3 69 2 67
Nortel 4* 66 2 75 3 66
Netgear 7 53 N/A N/A N/A N/A
Category Average 67 70 67
Networking Infrastructure: Voice Networking (Voice Over IP) (new category in '05) Loyalty Rank 2005 Loyalty Rating 2005 Loyalty Rank 2004 Loyalty Rating 2004 Loyalty Rank 2003 Loyalty Rating 2003
Cisco 1 82 ** ** ** **
3Com 3 69 ** ** ** **
Nortel 2 70 ** ** ** **
Category Average 73 ** **
Business Class Wireless LANs Loyalty Rank 2005 Loyalty Rating 2005 Loyalty Rank 2004 Loyalty Rating 2004 Loyalty Rank 2003 Loyalty Rating 2003
Cisco 1 84 1 78 1 83
HP ProCurve (HP '04) 2 69 3 63 N/A N/A
D-Link 4 60 2 65 2 66
Nortel 3 61 N/A N/A N/A N/A
NetGear 5 58 5 54 4 59
Category Average 66 64 67
Security Appliances Loyalty Rank 2005 Loyalty Rating 2005 Loyalty Rank 2004 Loyalty Rating 2004 Loyalty Rank 2003 Loyalty Rating 2003
SonicWall 1 84 1 83 ** **
WatchGuard 2 77 2 66 ** **
Cisco 3 74 N/A N/A ** **
Trend Micro 5 66 N/A N/A ** **
Check Point 4 73 N/A N/A ** **
Symantec 6 65 3 61 ** **
McAfee 7 61 N/A N/A ** **
Category Average 71 70 **
Server Operating Systems Loyalty Rank 2005 Loyalty Rating 2005 Loyalty Rank 2004 Loyalty Rating 2004 Loyalty Rank 2003 Loyalty Rating 2003
Novell Netware (all Novell: '01 to '03) 2* 76 2* 73 5 66
Microsoft Windows Server 2003 (all Mcrsft: '01 to '04) 1 81 1 79 1 81
Microsoft Windows Small Biz Server 2003 2* 76 N/A N/A N/A N/A
Novell SUSE 5 67 2* 73 N/A N/A
SCO 4 73 5 55 4 71
Category Average 75 69 74
Data Management Software Loyalty Rank 2005 Loyalty Rating 2005 Loyalty Rank 2004 Loyalty Rating 2004 Loyalty Rank 2003 Loyalty Rating 2003
Microsoft 1 83 1 81 1 83
IBM 2 78 2 78 2 79
Oracle 3 74 4 56 3 66
Sybase 4 65 3 62 N/A N/A
Category Average 75 69 76
Enterprise Storage Management Software Loyalty Rank 2005 Loyalty Rating 2005 Loyalty Rank 2004 Loyalty Rating 2004 Loyalty Rank 2003 Loyalty Rating 2003
IBM Tivoli 1 82 1 78 2* 70
EMC 2 67 3 65 4* 65
Veritas 3* 65 2 72 2* 70
HP 3* 65 4 64 1 73
Category Average 70 68 69
Web Infrastructure and Integration Software (Web Apps & Tools in 2003) Loyalty Rank 2005 Loyalty Rating 2005 Loyalty Rank 2004 Loyalty Rating 2004 Loyalty Rank 2003 Loyalty Rating 2003
Microsoft 1* 81 1 83 2 75
IBM 1* 81 2 80 3 73
Oracle 3 70 3 62 4 63
BEA 4 52 4 48 5 61
Category Average 71 68 70
Security Management Software Loyalty Rank 2005 Loyalty Rating 2005 Loyalty Rank 2004 Loyalty Rating 2004 Loyalty Rank 2003 Loyalty Rating 2003
Cisco 2 73 1 80 N/A N/A
Trend Micro 1 74 2 71 N/A N/A
Checkpoint 3 71 6 61 2 68
McAfee (Network Associates in '03 to '04) 5 64 5 65 3 65
Symantec 4 67 4 66 1 71
Computer Associates 6 58 3 69 4 59
Category Average 68 68 66
Business Software (new category introduced in '05) Loyalty Rank 2005 Loyalty Rating 2005 Loyalty Rank 2004 Loyalty Rating 2004 Loyalty Rank 2003 Loyalty Rating 2003
Oracle 2 76 ** ** ** **
Microsoft Business Solutions 1 79 ** ** ** **
Business Objects 3 69 ** ** ** **
Category Average 75 ** **
Enterprise Disk Drives Loyalty Rank 2005 Loyalty Rating 2005 Loyalty Rank 2004 Loyalty Rating 2004 Loyalty Rank 2003 Loyalty Rating 2003
Seagate 1 70 1 72 1 76
Maxtor 2 60 2 71 2 72
Fujitsu 3 50 4 53 3 63
Category Average 60 64 70
Network Storage Loyalty Rank 2005 Loyalty Rating 2005 Loyalty Rank 2004 Loyalty Rating 2004 Loyalty Rank 2003 Loyalty Rating 2003
HP 1 80 2 75 3 70
IBM 2 78 1 82 1 79
Hitachi 3 69 4 64 4 64
EMC 4 67 3 63 2 72
Category Average 73 71 70
Display Technology Loyalty Rank 2005 Loyalty Rating 2005 Loyalty Rank 2004 Loyalty Rating 2004 Loyalty Rank 2003 Loyalty Rating 2003
Samsung 1 85 1 80 1 81
NEC Display Solutions (NEC/Mitsubishi '01 to '04)) 2* 71 2 74 2* 73
Viewsonic 2* 71 3 64 2* 73
Sony 4 50 4 52 7 52
Category Average 69 68 66
Network Color Laser Printers Loyalty Rank 2005 Loyalty Rating 2005 Loyalty Rank 2004 Loyalty Rating 2004 Loyalty Rank 2003 Loyalty Rating 2003
Xerox 1 80 1 80 1 80
HP 2 78 2 71 2 68
Okidata 3 72 3 68 N/A N/A
Lexmark 4 59 5 52 4 61
Category Average 72 67 68

Key:
* Tie
** Category Did Not Exist
N/A Vendor Not Included



ADVERTISEMENT




CHANNEL SERVICES >>