VARBusiness Annual Report Card

News

Reviews

Annual Report Card Awards 2005
2005 Networking Infrastructure: Data Networking

Criteria	Derived Importance (%)	Imp. Ratings (Avg. = 1)	HP Procurve	Juniper	Cisco	Enterasys	3Com	Nortel	Netgear	Average
Product quality/reliability	6.6%	1.16	84	78	78	75	72	68	68	75
Richness of features/functionality	5.9%	1.03	80	76	77	75	66	66	63	72
Technical innovation	5.6%	0.99	79	75	77	73	67	63	64	71
Compatibility & Ease of Integration	6.1%	1.06	79	74	74	71	70	63	68	71
Product Innovation category	24.1%		81	76	76	73	69	65	66	72
Pre sales Support	5.2%	0.92	73	67	65	70	61	57	56	64
Post sales Support	5.8%	1.01	74	63	66	64	57	59	57	63
Quality of technical Support	6.1%	1.08	78	71	70	66	59	61	58	66
Marketing Support	4.9%	0.85	71	66	62	54	53	56	53	59
Support category	22.0%		74	67	66	63	58	58	56	63
Partner portal	5.2%	0.92	73	64	64	62	59	61	59	63
Sales partnering	5.4%	0.96	74	64	59	64	64	57	52	62
Solution provider program	5.0%	0.88	71	63	61	59	58	56	55	60
Communication	5.3%	0.94	72	65	62	57	55	57	57	61
Manages channel conflict	6.2%	1.09	72	68	56	68	59	58	57	63
Revenue/Profit potential	6.0%	1.05	76	69	56	61	66	58	59	64
Ease of doing business	6.0%	1.06	77	63	60	62	62	59	66	64
Partnership category	39.2%		73	65	60	62	60	58	58	62
Loyalty	14.6%	2.57	78	71	77	58	66	66	53	67
Weighted Total including Loyalty			76	69	68	65	63	61	59	66

Next Category

Key

Product Innovation Scores

Support Scores

Partnership Scores

Importance rating: Solution Providers rated importance of 15 criteria, plus loyalty, in the Annual Report Card survey. Ratings from survey participants are reported as an index to the average category importance score, with 1 designating average.

Derived importance: Upon rating importance, weights were applied to each of the 15 criteria, plus loyalty, based on the results of a regression analysis.

2005 Annual Report Card Home Page
Methodology

CHANNEL SERVICES >>