| U.S. HQ Address | 3750 Zanker Road, San Jose , CALIFORNIA 95134 |
| Worldwide HQ Address | 3750 Zanker Road, San Jose , CALIFORNIA 95134 |
| URL | www.cisco.com |
| CEO | John Chambers |
| Worldwide Government Channel Chief | Keith Goodwin |
| Years in position | 2 |
| North America Government Channel Chief | Dawn Duross |
| Years in position | 4 |
| Market segments served | Networking, Security, Services, Software Infrastructure, Storage |
| Market segments served (Other) | |
| Do you partner with VARs or solution providers | Yes |
| Do you offer a separate Government channel partner program | No |
| Name of Government Channel Program | Cisco Chanenl Partner Program |
| Briefly describe Government Channel Program | The Cisco Channel Partner Program provides partners with training, validation and rewards for building the sales, technical and services skills necessary to deliver value-added integrated solutions to customers. |
| Number of Tiers in Program | 2 |
| Name of Government Channel Program manager | Surinder Brar |
| Channel manager Title | Senior Director, Channel Programs & Strategy |
| Total corporate revenue in $Millions | $28,500 |
| Total indirect revenue percent | 85% |
| Total number of government solution provider partners | n/a |
| Total number of education VAR partners | n/a |
| Total number of channel companies selling your government products and services | n/a |
| Total number of registered Government partners (North America) | n/a |
| Total number of registered Government partners (Worldwide) | |
| Do you offer more than one government channel program | One government program only, for all levels of government |
| Do you offer more than one government channel program (Other) | |
| Program Requirements | No fee, Technical certification requirements, Technology specialization |
| Program Requirements (Other) | |
| How does your company support its Government channel partners with leads | Generates leads which are turned over to partners, Generates leads and initiates sales, which are turned over to partners, Works cooperatively with partners in identifying and targeting prospects, Leaves demand generation to channel partners, |
| How does your company support its Government channel partners with leads (Other) | rewards hunting for new opportunities |
| Program features | Low-interest financing, SPIFS, Rebates, Deal registration, Loaner/Demo units, Price protection plans, Discount promotions, Tiered discounts, Qualified leads, Awards for sales, Awards for innovation, MDF |
| Program features (Other) | |
| Does your company offer any of the following | Offer trade-compliant products (as per Federal Trade Agreement Act (TAA)) |
| Does your Government channel program offer | Pre-sales support, Post-sales support, Technical support, Local account/field reps, MDF/Coop Marketing, Rules of engagement for managing direct/indirect channel conflict, Dedicated (government) account team, Clearly defined division between accounts for direct and indirect sales |
| Does your Government channel program offer (Other) | |
| Does your Government partner program portal provide | Have a dedicated government web portal different from standard web portal , Searchable product/pricing database, Downloadable marketing materials, Online training resources, Automated rebate processing , Account management, Portal with customizable views based on profiles, Restricted access to partner information |
| Does your Government partner program portal provide (Other) | |
| To support inform and educate parnters, do you offer | Hosts a conference specifically for partners, Conducts online seminars and conferences, Publishes regular newsletters, Conducts regular meetings with individual partners |
| To support inform and educate (Other) | |
| How does your Government channel program support small solution providers | Supported through distribution |
| How does your Government channel program support small solution providers (Other) | |
| How do you measure the success of your Government solution provider partners | Gross revenue and net profits |
| How do you measure the success of your Government solution provider partners (Other) | customer satisfaction |