| U.S. HQ Address | 211 Mt. Airy Road |
| Worldwide HQ Address | Basking Ridge, N.J. 07920 |
| URL | www.avaya.com |
| CEO | Louis D'Ambrosio |
| Worldwide Channel Chief | Charles Ill, senior vice president, Global Sales |
| Years in position | 1 |
| North America Channel Chief | Tim Flaherty, vice president, Global Alliancepartner program. |
| Years in position | 1.5 |
| Market segments | Business & Productivity Software, Networking, Peripherals, Services, Software Infrastructure |
| Market Segments Other | |
| Name of Channel Program | Avaya Global AlliancePartner Program |
| Channel Program Description | The Avaya AlliancePartner program combines Avaya's expertise and industry leadership with that of system integrators, service providers, outsourcers, consultants and/or technology platform vendors to deliver a comprehensive solution to customers. |
| Number of Tiers in Program | 3 |
| Name of Channel Program manager | Mike Bortnowski |
| Channel Manager Title | Globall Alliance program director |
| Total Corporate Revenue in $Millions | $5,148 |
| Indirect revenue percentage | 60% |
| Total number of channel companies selling products | 20 |
| Total number of North American registered partners | n/a |
| Total number of worldwide registered partners | n/a |
| Requirements to Join Program | No fee, Annual revenue commitment, Technical certification requirements |
| Other Requirements | Both have a core alliance team, joint marketing plan |
| How does company support partners with leads |
1, 2, 3
|
| How does company support partners with leads--Other | |
| How does program motivate resellers | Low-interest financing, Deal registration, Loaner/Demo units, Price protection plans, Discount promotions, Tiered discounts, Awards for Sales, MDF |
| How does program motivate resellers--Other | US AlliancePartner Care Center |
| Which does your channel program offer |
1, 2, 3, 4, 5, 8, 9
|
| Which does your channel program offer--Other | Global program framework designed to provide consistency and predictability |
| Does your partner program portal provide |
2, 3, 4, 5, 6
|
| Does your partner program portal provide--Other | |
| To support inform and educate partners |
1, 2, 3, 4, 5, 6
|
| To support inform and educate partners--Other | |
| How does channel program support small solution providers |
2, 3
|
| How does channel program support small solution providers--Other | |
| How do you measure solution provider success | Gross revenue, Services engagements/protracted contracts |
| How do you measure solution provider success--Other | Meets baseline investments in sales and design competency |
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