| U.S. HQ Address | 211 Mt. Airy Road, Basking Ridge, N.J. 07920 |
| Worldwide HQ Address | 211 Mount Airy Road, Basking Ridge, N.J. 07920 |
| URL | www.avaya.com |
| CEO | Louis D'Ambrosio |
| Worldwide Channel Chief | Charles Ill, senior vice president, Global Sales |
| Years in position | 1 |
| North America Channel Chief | Ken Archer, vice president, North America Channels |
| Years in position | 1.5 |
| Market segments | Business & Productivity Software, Networking, Peripherals, Services, Software Infrastructure |
| Market Segments Other | |
| Name of Channel Program | Avaya BusinessPartner program |
| Channel Program Description | The Avaya BusinessPartner program is a three-tiered, global initiative to train, certify and authorize VARs and solutions providers to sell and service Avaya solutions. Members receive enhanced marketing, training technical and financial benefits. |
| Number of Tiers in Program | 3 |
| Name of Channel Program manager | Joanne Elvert |
| Channel Manager Title | BusinessPartner Certification program manager |
| Total Corporate Revenue in $Millions | $5,148 |
| Indirect revenue percentage | 60% |
| Total number of channel companies selling products | 4,200 |
| Total number of North American registered partners | 1,630 |
| Total number of worldwide registered partners | 4200 |
| Requirements to Join Program | No fee, Annual revenue commitment, Technical certification requirements, Technology specialization |
| Other Requirements | |
| How does company support partners with leads |
1
|
| How does company support partners with leads--Other | |
| How does program motivate resellers | Low-interest financing, Rebates, Deal registration, Loaner/Demo units, Discount promotions, Qualified leads, Awards for Sales, MDF |
| How does program motivate resellers--Other | |
| Which does your channel program offer |
1, 2, 3, 4, 5, 6, 7, 8
|
| Which does your channel program offer--Other | |
| Does your partner program portal provide |
1, 2, 3, 4, 8
|
| Does your partner program portal provide--Other | |
| To support inform and educate partners |
2, 3, 5, 6
|
| To support inform and educate partners--Other | |
| How does channel program support small solution providers |
4
|
| How does channel program support small solution providers--Other | SMBS Expert program |
| How do you measure solution provider success | Gross revenue and net profits, Services engagements/protracted contracts |
| How do you measure solution provider success--Other | |
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