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2004 Annual Report Cards

Making The Grade

Swan dives and stumbles. Phoenix-like ascensions. Powerful showings and modest surprises. All these and more can be found in VARBusiness' Annual Report Card.

ARC Methodology

2004 ARC: The Big Picture

IBM's Glowing Report Card

It should come as no surprise that consistency is one of the big reasons IBM cleaned up in this year's ARC rankings, winning eight of 18 total categories.

Atkins Responds To The IBM Shuffle

Soaring To The Head Of The Class

How--and why--Samsung, Intel, NEC/ Mitsubishi and Xerox landed in the top echelons of this year's ARC survey.

The Seeds Of Frustration

Of the half dozen or so companies VARBusiness identified as having the least satisfied partners in 2003, only one improved.

Insights, Ironies and Intrigues

VARBusiness delves into the numbers for an inside look at product innovation, support and partnership.

Eye On Innovation

Products are hailed in categories as diverse as servers, enterprise storage management and security appliances.

Lending Support

Who is leading the way in support to the channel? IBM, Symantec and CA, just to name a few.

Channel Executive Of The Year

VARBusiness explores the mind of Allison Watson, Microsoft's VP of worldwide partner sales and marketing, and our Channel Executive of the Year.

Allison Watson On The New And Improved Microsoft

Lifetime Achievement

For Gary Grimes, winner of VARBusiness' Lifetime Achievement Award, the sky's the limit for Sun's channel program.

Building A Foundation Of Better Vendor Partners

A how-to guide for using the Annual Report Card. Download your own Scoring Comparison Worksheet (pdf).

Web Extra: What Makes For A Good Partner?

We take an in-depth look at what top vendors did to keep partnership scores high.

Web Extra: Vendors Wrestle With Channel Issues

In a recent roundtable, top executives tell us what's on their minds for 2005.

Editor's Letter: Hall of Shame

In keeping with tradition, we welcome you to the 2004 ARC Hall of Shame.

The ARC Awards Event

Sun And Microsoft Channel Chiefs Presented Top ARC Awards

Awards were handed out to technology companies that, according to solution providers, offer a best-in-class combination of products, support and partnering in 18 categories.

VARBusiness Names Microsoft's Allison Watson As Channel Executive of the Year

As head of Microsoft's vast channel, not much surprises Allison Watson -- except maybe being named VARBusiness' Channel Executive of the Year at the Annual Report Card (ARC) awards event in Chicago.

Robert C. DeMarzo: The View From XChange

At XChange '04 in Chicago, VARBusiness Annual Report Card winners got the chance to bask in the limelight, having achieved high levels of partner satisfaction. That's what the competition is about, but all vendors that participate -- win, lose or draw -- take away a deep understanding of what drives partner satisfaction.

2004 ARC: Countdown To Revealing the Winners

Now in its 19th year, the ARC Awards shine a spotlight on the tech companies that, according to their solution providers, offer a best-in-class combination of products, support and partnering.


  ARC logo

Report Cards

Category
(Click for scorecard)
Winner
Advanced Desktops and Workstations IBM/HP
Entry Level Servers IBM
Midrange Servers IBM i Series
Networking Infrastructure Solutions Cisco
Server Operating Systems Microsoft
Data Management Software IBM
Enterprise Storage Management Software Tivoli
Security Management Software CA/Cisco
Web Infrastructure & Software IBM
Enterprise Disk Drives Maxtor
Network Storage IBM
Network Color Printers Xerox
Display Technology Samsung
Business Class Communications Services Sprint
Mobile Computers HP/IBM
Desktop & Server Processors Intel
Business Class Wireless LANs Cisco
Security Appliances SonicWall
Lifetime Achievement: Gary Grimes, Sun
Channel Executive of the Year: Allison Watson, Microsoft
Search ARC results 1996 - 2008 by Category
Search ARC results 1996 - 2008 by Company

Category Profiles:


Workstations: Close Race In Workstations Continues
Processors: Goliath Wins Big Over Scrappy David
Entry-Level Servers: The Dance For Server Supremacy
Midrange Servers: A Tradition Of Excellence
Mobile Computers: Two-Way Ties Dominate
Networking: Loyalty Tips The Scales
Wireless LANs: Countdown To a Wireless Shake-up
Server OSs: Incumbent Gains Breathing Room Over Linux
Data Management: Top Two Vendors Switch Positions
Storage Management: Storage Management's Runaway Success
Web Infrastructure: Partnering Efforts Pay Off
Security Management: Vendors Provide Multiple Lines Of Defense
Disk Drives: A Long-Awaited Win Comes To Fruition
Network Storage: Network Storage Makes Some Noise
Display Technology: Category Winner Also Bests Entire ARC
Network Color Printers: A Win That's Crystal Clear
Communications Services: Listening To Partners Leads To Victory
Security Appliances: Security Appliances Join ARC Fold

Other Annual Report Card Home Pages:
2008 | 2007 | 2006 | 2005 | 2004 | 2003 | 2002 | 2001 | 2000

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