VARs: Vendors Better At Products Than Partnering

In the 2007 VARBusiness Annual Report Card survey, registered partners generally gave their vendors the best scores in the area of product innovation, especially for product quality and reliability. But partnership and support scores fell well below the average that VARBusiness and its researcher partners consider the floor for satisfaction.
By Jeanette Boyne

Award Winner's Photo Gallery

If you didn't have the privilege of attending the XChange conference in Orlando, Fla., last month, visit our slide show and see who scored the biggest ARC victories.

2007's Top Innovators

No one comes close to Intel in the area of product innovation. Solution providers gave the vendor the top grade.
By Steven Burke

2007's Support Leaders

In the ARC, vendor support was rated according to five metrics. Once again, Intel was right up on top, followed by Xerox.
By Jill R. Aitoro

Slide Show: The Best And Worst Of The ARC

Vendors had no problem acing product innovation in the ARC survey, but their scores in partnership and support were a little disappointing.

Category Profiles:

Client or Server Processors: Regaining A Technology Edge

Mainstream Business Servers: HP Squeaks By IBM

Mobile Computers: HP Stands Alone

Voice Networking Hardware: Cisco First Choice For VoIP

Wireless Infrastructure: Still On Top Of The Heap

Security Appliances: A Meteoric Rise To The Top

Data & Information Management: Oracle Trumps Microsoft, IBM

Network Infrastructure: Show Of Support, Times Two

Storage Management Software: EMC Takes Storage Crown

Security Software: Channel Friendliness Counts

Business Software/Strategic: Security Strategic Software

Business Software/Management: Oracle, Sage Share Laurels

Network Storage: Lots Of Love For EMC And HP

Display Technologies: Fifth Time's Still A Charm

Workgroup Color Printers: Back To That Winning Feeling