Annual Report Card Search

What's The Score?
Following are 18 charts with detailed information on the winners--and losers--in each of the ARC categories. From Client & Server Processors to Workgroup Color Printers, here's the skinny.

CATEGORIES:
• Client & Server Processor

• Client Security Software

• Data & Information Management

• Display Technologies

• Middleware

• Midrange Servers

• Network Security Applications

• Network Security Software

• Network Storage

• Network Infrastructure

• Notebook & Mobile Computers

• SMB Networking Hardware

• Storage Management Software

• Systems & Network Management Software

• VoIP

• Volume Mainstream Business Servers

• Wireless Infrastructure

• Workgroup Color Printers

Dell Is In
Dell still has a lot of work to do before winning over the channel.

What Makes Winners Tick
Postsales support and ease of doing business get high marks.

Symantec Stalls Out
Taken down by support and partnership issues, security giant promises to do better.

Managing Channel Conflict
No one handles channel conflict like storage giant EMC.

Where Have All The Good Ideas Gone?
Effective partner programs all boil down to innovation.

SMALL VENDOR EXECUTIVE OF THE YEAR
Sheila O'Neil, Panasonic
O'Neil's commitment to quality helped Panasonic earn its first ARC award.

LARGE VENDOR EXECUTIVE OF THE YEAR
Adrian Jones, HP
Jones credits his ARC win to constant communication with partners.