Driving Profits with Emerging Technologies

Time (EST)

June 16, 2009

Driving Profits with Emerging Technologies

11:00 am

Exhibit Hall, Networking Lounge, Media Center, Open for live chats and viewing ALL Day

11:15-12:00

Keynote: Intense Customer Satisfaction
(Video + Q&A)

Our opening panel discussion will examine how Solution Providers can use Managed Services and Professional Services Automation to lower costs and increase their margins, while increasing customer retention and satisfaction.
Moderator: Everything Channel Sr. VP/Editorial Director Robert DeMarzo, hosting a panel including: Bill Falk, Channel Chief, Kaseya, Dan Wensley, VP Partner Development, Level Platforms, and Gavin Garbutt, Co-Founder, President & CEO, N-able Technologies

12:15-1:00

Platinum Sponsor Session: Lenovo
(Audio + Q&A)
Intel ULV, Thin & Light Notebooks and Other Cool Technologies from Lenovo
Speaker: Jay McBain, Director, Small and Medium Business, Americas, Lenovo

1:00-1:30

Booth blizzard blow out, giveaways, chats, etc.

1:30-2:15

Platinum Sponsor Session: Salesforce
(Audio + Q&A)
New Opportunities for the Channel in Cloud Computing
Speaker: Bobby Napiltonia, Senior VP of Worldwide Channels and Alliances, salesforce.com

2:30-3:15

Featured Panel Session: The Game Changer: Software-as-a-Service (SaaS)

SaaS changes the Value Added Reseller business model. Are you prepared? Learn where the money-making opportunities lie for Solution Providers taking it to market. (Video + Q&A)
Moderator:Everything Channel Sr. VP/Editorial Director Robert DeMarzo, hosting a Panel including: Joel Allen, CEO, Allenport, Dan Fennell, Director of Marketing, Microsoft Online Services, Bobby Napiltonia, Senior VP of Worldwide Channels and Alliances, salesforce.com and Cody Leser, Senior Director, Channel Sales, Trend Micro

3:30-4:15

Platinum Sponsor Session: Kaseya
(Audio + Q&A)
How to Build a Profitable MSP Pricing Model with Kaseya
Speaker: Bob Penland, IT Services Program Director, Kaseya
Are you struggling with your MSP pricing and service delivery model? Have your customers said "No" to your MSP offering? In this session you will learn:
• How to build a pricing model that works
• The 4 business functions every IT firm should focus to keep service delivery organized
• Why Kaseya is the perfect platform to build a recurring revenue model
Join Chad Gniffke, Sr. Product Marketing Manager, Kaseya and ask him your questions live.

4:15-4:45

Booth blizzard blow out, giveaways, chats, etc.

4:45-5:30

Featured Panel Session: Hot Techs to Jump Start the Second Half

(Video + Q&A)

A Test Center Review of Emerging Vendors & Emerging Technologies

Moderator: Everything Channel Test Center Managing Editor Edward F. Moltzen

Speakers: Samara Lynn and Brian Sheinberg

The Test Center Editors review the hottest emerging technology products

5:30-6:00

Exhibit Hall, Networking Lounge, Media Center, Open for live chats and viewing ALL Day