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‘I’m Getting Everything In My Mailbox’: Gmail Spam Filters Briefly Fail

For an hour, Gmail users on Twitter reported inboxes inundated with unwanted promotional emails.

Spam filters for Google Gmail accounts went on the fritz for roughly an hour late Monday morning, filling business inboxes with junk emails.

Google posted on the G Suite status page at 11:05 PT that it was investigating reports "of an issue with Gmail".

A couple minutes past noon, Google said on the status page that the problem had been resolved without specifying its nature. Google did not immediately respond to a CRN request for more information.

[Related: Google Cloud Network Disruption Blamed On Configuration Change]

Gmail users took to Twitter to complain of an avalanche of spam emails hitting their inboxes because of the malfunctioning filters. One user complained that “I’m getting everything in my mailbox and that won’t do at all!”

Allen Falcon, CEO of Cumulus Global, a G Suite reseller based in Westborough, Mass, told CRN he was monitoring reports of certain Gmail filters, such as "skip the Inbox", not working, but hadn't seen any problems with his firm's G Suite customers.

But a spam filter is an important business tool, he said.

"For most, it would be a noticeable disruption to the business, and a potential lack of trust in Google's ability to keep things running smoothly," Falcon told CRN.

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