Jennifer Follett is the executive editor for CRN where she has been covering the IT solution provider channel for 20 years. She currently oversees CRN and CRN.com, the website for the industry’s leading channel publication. She previously reported on a number of technology beats for CRN, including networking and VoIP for 6 years. During her time at CRN, she has interviewed a number of industry heavyweights, including Bill Gates, Michael Dell and John Chambers. She graduated from Boston University with degrees in journalism and English and lives in the Boston area with her family.