About
O’Ryan Johnson is a veteran news reporter. He covers the channel beat for CRN and hopes to hear from channel partners about how he can improve his coverage and write the stories they want to read. He can be reached at ojohnson@thechannelcompany.com.
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Pax8 Looks To Automation For Post-Pandemic Partner ‘Hypergrowth’
by O’Ryan Johnson
‘We have put almost all of our eggs in the Pax8 basket. We see them making tons of investments in exactly the areas that are where the vision of our company was going in terms of digital transformation,’ Pax8 Partner Zac Paulson tells CRN.
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Kaseya CEO Fred Voccola On His Rivals, Private Equity And A Possible IPO
by O’Ryan Johnson
The outspoken leader of the ITSM tool provider chimed in on where he sees growth coming from in 2021.
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IBM Picks Two Tech Vets To Lead New, Yet-To-Be Named Services Business
by O’Ryan Johnson
Big Blue selected Elly Keinan as the group president of NewCo., and Maria Bartolome Winans as its chief marketing officer. NewCo is expected to have a new name soon, IBM said.
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Atos Pulls Out Of DXC Technology Bid
by O’Ryan Johnson
‘DXC remains confident in its transformation journey focused on delivering for our people, customers, and shareholders,’ the company says in a statement.
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Microsoft Partner Answers 6 Questions About New Sales Outreach
by O’Ryan Johnson
Microsoft MVP Amy Babinchak, a partner of the Redmond, Wash.-based software powerhouse for more than two decades, breaks down her understanding of the new sales initiative that led to direct calls from Microsoft to her customers.
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Microsoft Mea Culpa: ‘Employee Didn’t Follow’ Process In Direct Sales, Vows To ‘Bolster’ Training
by O’Ryan Johnson
‘We’ve taken steps to reinforce our protocols and bolster on-boarding training and oversight to avoid situations like this from happening in the future,’ Microsoft says in a statement.
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IGEL, Arrow, Pax8 Execs On The Keys To MSP Growth in 2021
by O’Ryan Johnson
Three channel experts say accelerating digital transformation, while focusing on customer experience will be the differentiators for successful solution providers in 2021.
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Xerox To ‘Stand Up’ Software, Finance, Innovation Businesses This Year
by O’Ryan Johnson
‘We are positioned to return to growth in 2021 and expand into new markets. We plan to stand up three separate businesses: software, financing and innovation by 2022 to provide greater focus, flexibility, and visibility,’ says Xerox CEO John Visentin.
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Partners Feel ‘Betrayed,’ ‘Taken Aback’ By Microsoft’s Direct Calls To Customers
by O’Ryan Johnson
‘I want to be wrong. I want to make it clear, I like Microsoft. I like their stack. I am not a Microsoft hater. I am just feeling betrayed by all of this,’ says an MSP whose customer contact was called by a Microsoft sales rep.
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Atos And DXC Technology Deal ‘Not For The Faint Of Heart:’ Analyst
by O’Ryan Johnson
MoffettNathanson anticipates that the combined entity could see about $300 million in cost synergies, but would not be able to increase revenues in the first year beyond one percent.
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Pax8 Launches European Cloud Distribution Bid With Wirehive Acquisition
by O’Ryan Johnson
‘I don’t believe anyone is delivering on PSA integrations the way Pax8 intends to,’ says Pax8 Chief Revenue Officer Nick Heddy of the company’s entry into the European Union.
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Datto Offers All MSPs Free Scanner To Find Signs Of FireEye, SolarWinds Hack
by O’Ryan Johnson
‘Now is a time to remain vigilant and take an active role in hardening systems against these, now known, tactics,’ Datto CISO Ryan Weeks writes in a blog post announcing the scanner.
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SolarWinds MSP To Revoke Digital Certificates For Tools, Issue New Ones As Breach Fallout Continues
by Joseph F. Kovar
‘I think they’re afraid. They’ve got liability, and they don’t know what to say, so everybody’s told to keep their mouth shut. Instead of being focused on the issue at hand, they’re worried about lawsuits,” SolarWinds MSP partner Rich Delany tells CRN.
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SolarWinds Names New CEO As Potential Spin-off Inches Forward
by O’Ryan Johnson
Pulse Secure CEO Sudhakar Ramakrishna was named the incoming chief executive of SolarWinds, as well as a board member. He is expected to step into the roles next month.
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