Dell Quality Control Issues Not Going Away

writes:

The ongoing issues haven't escaped the notice of MGI Research, which offered up this remark:

MGI adds:

An executive of a system builder that often competes with Dell said he finds the company has been much less cost-competitive since Michael Dell has returned to the CEO position at the company, and that the PC maker is exhibiting a certain amount of "confusion" in competing for business throughout this quarter.

Cost issues and turmoil appear to be piling on to Dell's quality issues from last year, when the company recalled 4.2 million notebook batteries due to fire hazards. For its part, though, Dell has said it has found its response to customers with quality or technical problems has improved.