Is There Still Value In Training and Certification?

"You know what," she writes. "I agree with him."

Underhill writes that the IT certification business has changed since Novell's first efforts to build its CNE program in the '80s:

CRN's annual Training and Certification study from last August found that solution providers in many cases find it a necessary evil, or a cost of doing business. (The study will be updated again this summer.)

It's a sore spot. And it has some asking whether training and certification programs are going to be a cost center or a profit center.

Underhill continues:

Cost center? Profit center? For HP, it's an "investment center."