XChange 2016 Coverage
Check out CRN's coverage and analysis from the XChange 2016 conference.
XChange 2016 is underway, bringing together over 800 of the IT channel's most innovative solution providers and technology vendors. Check out all of CRN's coverage and analysis from the show floor in San Antonio and follow along on Twitter at #XCH16.
IT Hall Of Fame: How Jim Dixon Put Customers First And Turned CompuCom Into A Services Giant
Jim Dixon transformed CompuCom from selling PCs in retail stores to a $2.2 billion reccuring revenue behemoth thanks to a conservative cost structure, tight-knit client relationships and fierce employee loyalty.
Samsung Channel Chief Forecasts Tremendous Growth For Connected Devices In B2B Markets
Greg Taylor discusses the growth of the connected devices and IoT space at XChange 2016.
ConnectWise To Rename All Products As It Unifies Recent Acquisitions
ConnectWise's remote monitoring and management, quote and propose, and remote desktop tools will all adopt the ConnectWise name as capabilities become more tightly aligned, an executive tells solution providers at XChange 2016.
HP Inc. Touts Elite X3 As A 'Device That's Every Device,' Enabling Partners To Drive Mobile Device Management
HP Inc.'s Karl Paetzel tells solution providers at XChange 2016 that the mobilization of enterprises is creating a bevy of revenue opportunities, and the Elite X3 can help them start conversations with customers.
Microsoft Touts Efforts To Get Partners 'Quickly Up To Speed' On New Technologies
The company is investing in more resources to help partners develop practices in Windows 10 Enterprise, Microsoft Dynamics and other areas, an executive says in an XChange 2016 keynote.
Microsoft GM: Accelerated Cloud Adoption Is A Major Focus
Microsoft's general manager of U.S. partner enablement, Joel Borellis, explains how the company will look to grow its business with partners in Azure and Office 365.
Lenovo Exec: At The End Of The Day, It's All About Expansion And Better Devices
Lenovo's Chun Lee speaks about the company's product innovation road map at the XChange 2016 conference.
DevOps Opens Door To Helping Customers Transform Their Business, Not Just Run It
For strategic service providers and solution providers, the key lies in understanding that DevOps is a 'cultural movement,' 10th Magnitude's Jason Rook tells attendees at XChange 2016.
2016 Annual Report Card Winners: Channel Partners Give Top Marks To Key Vendors
The competition was as heated as ever in CRN's 2016 Annual Report Card with industry leaders continuing to dominate some product categories and new vendors making their marks in others. See how solution providers graded their vendor partners on product innovation, support and partnership.
Dell Exec: SonicWall Will Be 'All About The Channel' After Sale To Private Equity
Dell SonicWall's sale to private equity will allow the network security division to be more channel-friendly than ever before, said a Dell executive speaking at XChange 2016.
The Difference Between A Loyal Partnership And A Satisfying Partnership, And Why It Matters
Behavioral scientist and consultant James Kane explains the difference between loyalty and satisfaction, and why it is crucial to building partnerships and customer relationships.
Managed Services: The Opportunity (And Pitfalls) In Building Out A Security Operations Center
Here's how one Managed Security Service Provider built out its own security operations center (SOC) this year, and advice from its CEO on how you can do the same.
Brain Researcher: You Don't Even Know What True Customer Loyalty Is
Author James Kane offered solution providers at XChange 2016 a crash course in building trust and loyalty with customers.