2004 Salary Survey Contents

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Editors’ letter

Wages are stagnant for veterans with more than 10 years of experience

Technicians and managers alike worry wages, labor rates coming under pressure

Vendor certifications lose earning power in a reversal of past trends

Compensation rises fastest in the Southeast, while mid-Atlantic region lags behind

Men receive bigger raises, but women make gains in technical and sales positions

Small-company managers do better than their large-company counterparts

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 Published for the Week Of June 28, 2004

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