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The 2006 CRN Channel Champions Survey: Beneath The Surface

CRN's partner satifaction survey dives deep into the channel to discover which of the industry's big fish are rising in the eyes of solution providers -- and why.

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The 2006 Channel Champions survey gets the heart of matter by asking hundreds of solution providers to rate their satisfaction with more than 100 vendors in 26 product categories.

If you're looking for insight from fellow solution providers into which vendors are easiest to work with, which have the most reliable technology or which have the best training and education programs, you've come to the right place.

In our survey, solution providers rate their satisfaction with the vendors' product offerings as well as their channel programs. To put some meat on the numbers, CRN editors provide an analysis of the results for each of the 26 categories, which you can find by clicking on the different category links on the "Inside" bar at right.

Drill down further and you'll find out how solution providers rated each vendor on more than a dozen criteria, ranging from product reliability, price/performance and scalability to vendor support, visibility, education and training, consistency, channel conflict and margins and rebates.

Each of the 26 category stories in this package contains its own insights. You'll find out why solution providers think Sun Microsystems is gaining ground in volume servers, how Intel and AMD stack up as partners in client and server processors, what makes Trend Micro a rising star in network security software, and how Toshiba is capturing attention in notebooks.

As you read through all the stories, you will also notice some big picture trends emerging. As you might expect, Cisco, IBM, Hewlett-Packard and Microsoft combined to capture 15 of 26 product categories. We also recognized IBM and Cisco with two special awards—Best Overall Channel Program and Best Overall Technical Satisfaction, respectively—based on their composite ratings across all the categories. See the story: Cisco, IBM take top awards.

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