LANDesk Process Manager Goes Mobile

The new capabilities are part of LANDesk Process Manager 3.0, introduced Tuesday, said Kevin Auger, director of service management solutions at Salt Lake City-based LANDesk. By bringing handhelds like the BlackBerry and the Pocket PC into the Process Manager envelope, LANDesk now enables administrators to control Process Manager via handhelds and integrate the devices more closely with a network's overall management scheme, he said.

Process Manager is LANDesk's extended network management tool set, and reflects its strategy to compete with expensive, top-shelf enterprise network management systems such as IBM Tivoli, Hewlett-Packard OpenView, CA Unicenter and others.

Built from tools that LANDesk obtained in its January acquisition of NewRoad Software, Process Manager extends the reach of the LANDesk Management Suite from PCs and workstations to servers and other network devices.

LANDesk also has integrated version 3.0 with its LANDesk Service Desk product to better support incident, problem and change management. The software patching is more secure in version 3.0, which also makes it easier to import and export process workflow templates so administrators can spend less time reinventing the wheel, the company said.

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Pricing for Process Manager 3.0 ranges from about $35,000 for companies with less than 1,000 employees to about $190,000 for businesses with more than 10,000 employees, according to LANDesk.