Symphoniq Launches Scaled-Down Web-Reporting Application

TrueView Express will be instantly available for F5's Big-IP platform and will retail for $4,995, a fraction of what Symphoniq's full-scale version of the product could cost an enterprise, according to Symphoniq executives.

TrueView Express helps recognize bottlenecks of performance, the transaction path between a virtual or physical environment and determines if problems are inside or ouside the firewall, said Hon Wong, CEO and co-founder of Symphoniq, Palo Alto, Calif.

It's geared toward smaller end users, but can be deployed with large customers who could then upgrade to the full version, said Wong.

"With new applications, you need to be able to measure performance directly at the end user browser level to understand how the end user is using the application. With that in mind, we also are taking that to the next step, to make that data actionable," Wong said.

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The software is available through resellers, but end users can also download it directly off Symphoniq's Web site, said Wong.

"It deploys right over an existing delivery infrastructure. It doesn't require any additional hardware," said Ed Colonna, vice president of marketing at Symphoniq. "The goal is to make this real cost-effective, to minimize barriers to entry to managing and measuring Web apps for the end user level."

Aaron Reibstein, president of Cymbel, a Newton, Mass.-based solution provider, said he is optimistic that TrueView Express will open opportunities with more customers than TrueView.

"The [analyst firms] are saying this is a core piece of infrastructure. This is where all the [IT budget] money is going. When was the last time you walked into a Merrill Lynch store to check on your retirement [savings]. They're a Web site now. That's the direction corporations are taking. They're Webifiying everything and to be able to monitor is big."

The Express product is a perpetual license with an annual maintenance fee. The company does not offer the solution as a software-as-a-service model, but it will consider that if there is reseller demand, Colonna said.