Salesforce Offers Free Mobile Service For CRM Subscribers
The new service, announced Tuesday at Salesforce.com's Cloudforce London event, provides basic access to the more frequently used features of Salesforce CRM services. Salesforce CEO Marc Benioff, in a statement, said the free mobile service would accelerate adoption of cloud computing.
Salesforce has provided full mobile access to its applications for three years, but that costs $50 per user per month for the Professional and Enterprise editions of Salesforce CRM. (Mobile access is included in the fees for the Unlimited Edition.)
The new Mobile Lite offers a subset of the company's full mobile software, providing users with access to Salesforce CRM, including the Sales Cloud sales and marketing applications and Service Cloud customer service applications. Mobile Lite lets users log calls and e-mails, update activities and tasks, and view account and contact details, leads, opportunities, cases, solutions, assets and dashboards, according to the company.
Mobile Lite is available for subscribers to the Salesforce CRM Professional, Enterprise and Unlimited edition applications.