OpsRamp Looks To Expand European Presence With TietoEVRY Deal

TietoEVRY, a leading digital services provider throughout the Nordic countries, will leverage OpsRamp’s AIOPs IT management platform as part of its Next-Gen Enterprise Services lineup.


OpsRamp has partnered with Finland-based digital services and software provider TietoEVRY in a move that will expand the availability of the OpsRamp IT operations management platform across the Nordic countries.

TietoEVRY is making the AIOps-based OpsRamp system a key part of its Next-Gen Enterprise Services offerings that include IT infrastructure, cloud and application management.

TietoEVRY’s deal with OpsRamp follows the strategic service provider’s search for tools to help the company manage and support the digital services it provides customers who are asking for more holistic management solutions, said Alberto Valero, who leads the company’s private cloud and edge computing services, in an interview with CRN.

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“It is very cloud-oriented, so we can manage cloud-related infrastructure as well as cloud-native applications. And it also can manage legacy IT end to end,” Valero said. “It’s about a holistic management [and] intelligent automation value proposition.”

Under the deal TietoEVRY will license the OpsRamp Software-as-a-Service platform and use it to enhance the digital services it provides customers as well as develop new services to bring to market. Financial details were not disclosed.

The addition of OpsRamp to TietoEVRY’s services portfolio will allow the Helsinki-based digital services company to provide more comprehensive management services to existing customers --“t help them transform to the next generation of managed services,” Valero said--as well as help the company engage with new customer prospects.

The OpsRamp technology caught TietoEVRY’s attention because of its ability to work with both multi-cloud and legacy IT infrastructure and applications, Valero said. The product also supports multitenant capabilities and incorporates advanced machine learning algorithms, he added.

Executives from both TietoEVRY and OpsRamp said the incorporation of AI technology within the OpsRamp’s SaaS platform to automate IT system and application monitoring and management tasks, known as “AIOps,” was key to the deal.

“AIOps is an imperative from the market to support digital services,” Valero said, noting that “digital services are dynamic and require operational agility and resiliency.”

“Over the last 18 months TietoEVRY has no doubt seen a lot of interest from its customers who want to apply AI to their IT operations,” said George Bonser, OpsRamp EMEA general manager and sales vice president, in an interview with CRN.

OpsRamp does have a relationship with another leading systems integrator (which Bonser declined to identify) in the Nordic countries: Finland, Sweden and Norway. But the new TietoEVRY partnership is an opportunity to expand OpsRamp’s presence in those countries, he said.

“Having TietoEVRY as a partner will help us expand and accelerate our go-to-market efforts within the Nordic region,” Bonser said

TietoEVRY executives also noted that the partnership extends beyond the OpsRamp platform to include joint go-to-market and sales efforts.

“Our strategy is to select best-of-breed partners,” said Olli Pirttijarvi, global head of application services at TietoEVRY, noting that the company’s vendor partners include SAP, Microsoft and ServiceNow, among others.