5 Companies That Came To Win This Week
For the week ending March 24, CRN takes a look at the companies that brought their ‘A’ game to the channel including Hewlett Packard Enterprise, Nvidia, TD Synnex, ServiceNow and GoodSuite.
The Week Ending March 24
Topping this week’s Came to Win list is Hewlett Packard Enterprise for a savvy acquisition in the IT operations management space.
Also making this week’s list are chip designer Nvidia for the debut of its new cloud AI supercomputing service, distributor TD Synnex for developing a partner directory to help solution providers work with each other, ServiceNow for an important update of its flagship Now platform, and MSP GoodSuite for a key acquisition.
HPE Gets AI-Based IT Management Boost With OpsRamp Acquisition
Hewlett Packard Enterprise gave its GreenLake on-premises pay-per-use cloud service an AI boost this week with its deal to acquire OpsRamp and its IT digital operations monitoring and management technology.
With the acquisition HPE can expand the GreenLake Platform into the IT operations management realm.
HPE plans to integrate OpsRamp with GreenLake, adding OpsRamp’s AI and machine learning IT operations capabilities aimed at detecting and resolving IT services management issues with intelligent management and hybrid cloud monitoring.
OpsRamp is considered one of the premier AI tools used by MSPs to automate IT services management.
Nvidia Doubling Down On Partners With New DGX Cloud Service
Chip designer Nvidia, which held its GTC 2023 event this week, launched its DGX Cloud artificial intelligence supercomputing service that will open a range of services opportunities for partners.
Nvidia executives told CRN that the company is “doubling down” on the channel and will rely “to a significant extent” on partners in its Nvidia Partner Network to sell DGX Cloud, which provides business with quick access to the tools and GPU-powered infrastructure to create and run generative AI applications and other AI workloads.
In addition to offering an attractive compensation model for DGX Cloud, Nvidia executives said the service will boost the value of partner-offered services by shifting opportunities from hardware to software.
Nvidia also unveiled Nvidia AI Foundations, a new suite of AI services designed to help enterprises build and run custom large language models and generative AI models using proprietary data sets. And the company expanded its portfolio of data center GPUs with new products specifically designed for AI-powered video performance and large language models.
TD Synnex Drives Collaboration Via New Partner Directory
Global IT distributor TD Synnex deserves kudos this week for launching a new global partner directory aimed at helping its CommunitySolv solution providers partner with each other.
The new partner directory was launched at this week’s CommunitySolv Spring Conference in New Orleans and is seen as a key step in bringing together the distributor’s TechSelect and Varnex partner communities, holdovers from the 2021 merger of Tech Data and Synnex, into a single CommunitySolv community.
With the directory TD Synnex is expanding partner visibility across 1,200 partners in North America.
Tim Bynarowicz, TD Synnex’s director of communities, told CRN the partner directory is a tool to help promote and drive collaboration through multiple partners’ various tech expertise, specializations, and solution delivery capabilities.Partners can use it to help drive solutions and partnerships around cloud, security, and data center infrastructure.
ServiceNow’s Latest Platform Release Pushes The AI, Optimization Envelope
AI seems to be a common theme in this week’s 5 Came to Win roundup. Digital workflow technology developer ServiceNow rolled out the “Utah” release of its Now Platform, which uses AI and machine learning to expand the software’s process automation capabilities.
The new edition of the Now Platform and its capabilities will make it easier for ServiceNow partners to help their customers automate more business processes, Erica Volini, senior vice president for alliances and the channel ecosystem, told CRN.
The new process automation and workforce automation capabilities in the Utah release will help solution providers work with customers to identify and fix process and workforce inefficiencies, Volini said. Such capabilities are an important part of business digital transformation initiatives.
MSP GoodSuite Expands Managed Print Reach With Amerimac Acquisition
Managed services provider GoodSuite makes this week’s “5 Win” list for its acquisition of Amerimac, a Los Angeles-area provider of enterprise-level managed print services, in a move that expand’s GoodSuite’s managed IT and print services and support portfolio.
The acquisition also helps GoodSuite grow its footprint across the LA region.
GoodSuite has acquired other MSPs in recent years, including buying StrataIT in 2022. While the Amerimac acquisition is GoodSuite’s first this year CEO Dan Strull told CRN others are likely.