COLLABORATION: ENTERPRISE

INTERMEDIA UNITE

WINNER: OVERALL 

Unite is Intermedia’s all-in-one Unified Communications-as- a-Service platform. The cloud-first product offers unlimited calling, messaging, HD videoconferencing, analytics and third-party integrations, among other capabilities— features that are accessible by users via the desktop, desk phone or a mobile application. In November 2021 Intermedia introduced a significant new release of Unite that includes the company’s Contact-Center-as-a-Service application for customer-experience-minded businesses, especially those embracing hybrid work. Intermedia Unite was the overall winner in this category and scored highest in technology and customer need and tied in revenue and profit.

Subcategory Winner–Revenue and Profit: Intermedia Unite and Webex by Cisco (tie)

Finalist: Microsoft Teams

Finalist: RingCentral MVP