CRN’s 2022 Products Of The Year
CRN staff compiled the top partner-friendly products that launched over the past year, then turned to solution providers to choose the winners.
Our 2022 Products of the Year awards honor the leading partner-friendly products that launched over the last year as selected by the solution providers who bring these products to customers.
CRN editors selected finalists in 30 technology categories from among products that were launched or updated from September 2021 to September 2022. The categories ranged from mainstay channel products like laptops and multifunction printers to products in newer technology areas such as AI, the Internet of Things, and hyperconverged and hybrid cloud infrastructure.
We then asked solution providers to rate the products based on three subcategories: technology, revenue and profit, and customer need. The survey received more than 5,000 product ratings from solution providers, and the product with the highest overall score in each category was named the winner.
Notably, a number of companies received top prizes in multiple product categories this year, including Cisco Systems, Palo Alto Networks and SentinelOne (two each), Microsoft with three and Hewlett Packard Enterprise with an impressive seven wins (five from the GreenLake portfolio and one each from HPE’s Aruba and Zerto companies).
What follows are the winners, subcategory winners and finalists for 2022.
Cisco Systems’ application performance monitoring software, AppDynamics, offers real-time monitoring, performance and analytics tools via its cloud-based observability platform. The software gives solution providers the resources they need to address application issues and scalability and help their customers make more informed operational decisions as IT environments become more complex. AppDynamics is part of Cisco’s full-stack observability offering, which the company has called a big opportunity for solution providers, and it is pushing to have 100 percent of AppDynamics sales go through the channel. In the solution provider survey, AppDynamics outscored the competition across the technology, revenue and profit, and customer need subcategories.
Finalist: Datadog APM
Finalist: Dynatrace Software Intelligence Platform
Finalist: New Relic APM
Finalist: Splunk Observability
ARTIFICIAL INTELLIGENCE: ENTERPRISE
MICROSOFT AZURE AI
Microsoft’s Azure AI portfolio of artificial intelligence services brings vision, speech, language and decision-making AI models to developers and data scientists building AI solutions. Users can build machine learning models with Jupyter Notebooks, Visual Studio Code and other tools as well as TensorFlow, PyTorch and additional open-source frameworks. Recent updates to the portfolio include improved image classification, tagging and object detection in Azure Computer Vision image analysis, and the ability to generate automatic model training code and configure email notifications with Azure Machine Learning. Azure AI scored highest overall, highest in technology and tied in customer need. Subcategory Winner–Revenue and Profit: IBM Watson
Subcategory Winner–Customer Need: IBM Watson and Microsoft Azure AI (tie)
Finalist: Amazon SageMaker
Finalist: Google Vertex AI
DATABRICKS LAKEHOUSE PLATFORM
Data lakehouses combine traditional analytical data warehouse capabilities with a data lake–the latter a store of raw data in its original format. The Databricks Lakehouse Platform unifies data, analytics and AI tasks with comprehensive data governance and security. Databricks updated its flagship product in June with improved data warehousing performance and functionality, expanded data governance, new data-sharing capabilities (including an analytics marketplace), machine learning life-cycle improvements, data clean rooms for secure collaboration, and automatic cost optimization for ETL operations. Databricks scored highest overall in the solution provider survey and highest in revenue and profit.
Subcategory Winner–Technology, Customer Need: HPE Ezmeral Data Fabric
Finalist: Cloudera CDP One
Finalist: MariaDB SkySQL
Finalist: Snowflake Data Cloud
BUSINESS INTELLIGENCE AND ANALYTICS
HPE GREENLAKE FOR DATA FABRIC
Unveiled at the HPE Discover conference in June, HPE Greenlake for Data Fabric is a fully managed service that combines a hybrid analyticsready data fabric with GreenLake hardware, software and services. HPE Greenlake for Data Fabric, based on technology from Hewlett Packard Enterprise’s 2019 acquisition of MapR Technologies, is powered by HPE Ezmeral Data Fabric. HPE Greenlake for Data Fabric was the overall winner in this category in the solution provider survey, scored highest in revenue and profit, and tied in customer need.
Subcategory Winner–Technology: Tableau
Subcategory Winner–Customer Need: HPE Greenlake for Data Fabric and ThoughtSpot Modern Analytics Cloud (tie)
Finalist: Microsoft Power BI
Finalist: Qlik Sense
Unite is Intermedia’s all-in-one Unified Communications-as- a-Service platform. The cloud-first product offers unlimited calling, messaging, HD videoconferencing, analytics and third-party integrations, among other capabilities— features that are accessible by users via the desktop, desk phone or a mobile application. In November 2021 Intermedia introduced a significant new release of Unite that includes the company’s Contact-Center-as-a-Service application for customer-experience-minded businesses, especially those embracing hybrid work. Intermedia Unite was the overall winner in this category and scored highest in technology and customer need and tied in revenue and profit.
Subcategory Winner–Revenue and Profit: Intermedia Unite and Webex by Cisco (tie)
Finalist: Microsoft Teams
Finalist: RingCentral MVP
WINNER: OVERALL Google Workspace, previously known as G Suite, is Google Cloud’s suite of cloud-based collaboration and productivity tools including Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, Slides, Forms, Sites and more. The portfolio is especially popular among SMBs because of its competitive pricing, according to the company. Google Cloud in February launched a new free but limited version of Google Workspace called Google Workspace Essential Starter Edition for teams of up to 25 people. Google Workspace was the overall winner in this category, according to survey respondents, who also scored it highest in customer need
Subcategory Winner–Technology, Revenue and Profit: Carousel Office Collaboration Room-as-a-Service
Finalist: DTEN ONboard
Finalist: Nextiva Workhub
SAP S/4HANA CLOUD
SAP S/4HANA Cloud is SAP’s flagship suite of integrated ERP applications for managing core business operations, including financial (accounting, procurement and order processing), human resources management, supply chain management, and manufacturing and related logistics. The 2022 release of S/4HANA Cloud featured a number of significant enhancements, including expanded use of AI and predictive analytics in supply chain management and public sector applications, integration of SAP Analytics Cloud with financial reporting, and new capabilities in digital transformation, Industry 4.0 and sustainability. SAP S/4HANA Cloud was the overall winner in this product category, sweeping all subcategories.
Finalist: Microsoft Dynamics 365
Finalist: Oracle Fusion Cloud ERP
Finalist: Oracle NetSuite
Finalist: Salesforce Customer 360
DATA PROTECTION AND MANAGEMENT
Zerto, acquired by HPE in 2021, develops data backup and recovery technology that works with workloads running on Microsoft Azure, IBM Cloud, AWS, Google Cloud, Oracle Cloud, Kubernetes, VMware and others. Zerto 9.5 was updated several times in 2022, with the latest update including the ability to choose a recovery data source, select a point in time and virtual machine from which to restore, and browse files and folders to restore using a simple wizard. Zerto 9.5 was the overall winner and had the highest score in technology.
Subcategory Winner–Revenue and Profit, Customer Need: Rubrik Security Cloud
Finalist: Acronis Advanced Data Loss Prevention (DLP)
Finalist: Veeam Backup & Recovery v12
Finalist: Veritas NetBackup 10 with Cloud Scale Technology
HYBRID CLOUD INFRASTRUCTURE
HPE GREENLAKE FOR PRIVATE CLOUD ENTERPRISE
HPE GreenLake for Private Cloud Enterprise, part of the HPE GreenLake as-aservice platform portfolio, reimagines the private cloud experience by providing an automated, flexible, scalable pay-as-you-go enterprise private cloud. Unveiled in June 2022, HPE GreenLake for Private Cloud Enterprise is built for cloudnative and traditional applications, while including modular infrastructure and software to support the deployment of bare metal, virtual machines and container workloads. In addition to being the overall winner, HPE GreenLake for Private Cloud Enterprise garnered the highest survey scores in technology as well as revenue and profit.
Subcategory Winner–Customer Need: AWS Outposts
Finalist: Dell Apex
Finalist: Lenovo TruScale Infrastructure Services
Finalist: Microsoft Azure Stack HCI
HPE GREENLAKE FOR HCI
The HPE GreenLake for HCI unified cloud service eliminates the complexity in virtual machine infrastructure orchestration, facilitating global unified management and monitoring of virtual machines—including in the public cloud—through GreenLake’s Data Service Cloud Console. It combines compute, networking and storage with modern hypervisors, automation capabilities and data services to support mixed virtual machine workloads at scale. HPE GreenLake for HCI was the overall winner in this product category and received the highest survey score in revenue and profit.
Subcategory Winner–Technology: Cisco Hyperflex with AMD EPYC
Subcategory Winner–Customer Need: Nutanix HCI
Finalist: Dell Technologies VxRail VMware Tanzu
Finalist: Scale Computing SC//Platform
IBM POWER S1024
IBM’s Power S1024 server is designed for business-critical workloads in a multi-cloud world where data must be secure and accessible from anywhere in the network. The two-socket 4U server, which runs IBM AIX, IBM i or Linux, features transparent memory encryption that secures data when in transit between storage and the processor, a capability built in at the silicon level. Because the Power10 processor at the heart of the Power S1024 has double the cores of its predecessor, workloads can be consolidated on fewer systems, reducing software licensing, electrical and cooling costs. The IBM Power S1024 was the overall winner in this category and received the highest survey score in customer need.
Subcategory Winner–Technology: Supermicro X12 BigTwin
Subcategory Winner–Revenue and Profit: Lenovo ThinkSystem ST650 V2
Finalist: Dell PowerEdge R750xa
Finalist: HPE ProLiant RL300 Gen11 Server
INTERNET OF THINGS/EDGE
ARUBA CENTRAL NETCONDUCTOR
Aruba, an HPE company, in March unveiled Aruba Central NetConductor, a new set of capabilities in Aruba Central that uses AI technology to simplify and automate network policy provisioning, including for specific use cases such as IoT device on-boarding and management. As networks become increasingly complex and distributed, solution providers use Aruba Central NetConductor to define network policies, centralize the management of far-flung networks, and automate network configurations in wired, wireless and WAN infrastructures—all without worrying about the underlying network construct. Aruba Central NetConductor was the overall winner in this category and received the highest survey score in customer need. Subcategory Winner–Technology, Revenue and Profit: Eaton 5PX Gen2
Finalist: HPE Edgeline
Finalist: Scale Computing SC//Platform
Finalist: Schneider Electric EcoStruxure Micro Data Center
HP ELITE DRAGONFLY G3
HP Inc.’s Elite Dragonfly G3 is an ultraportable, lightweight clamshell notebook. The 2.2-pound notebook offers touch-screen and non-touch versions, with the top of the product line providing a 3,000 x 2,000-pixel OLED screen for best color and contrast. The base model is powered by an Intel Core i5-1235U processor with 16 GB of RAM and a 512-GB solid-state drive. The unit features recycled materials in slate blue or natural silver. The Elite Dragonfly G3 swept all subcategories, including technology, revenue and profit, and customer need.
Finalist: Asus Zenbook Pro Duo 14
Finalist: Dell Precision 7670/7770
Finalist: Dynabook Portégé x301-k
Finalist: Lenovo ThinkPad X13s
Finalist: MacBook Air M2
XEROX VERSALINK C7100 SERIES
Xerox released the next generation of its popular Versalink series of multifunction printers in June. The new C7100 offers color printing capabilities. Other features include copy/print/scan and optional fax functions, copying and printing on up to 11 x 17-inch paper, a tablet-like user interface, 130-sheet single-pass automatic document feeder and printing resolution of 1,200 x 2,400 pixels. The C7100 can perform many functions as touchless with the Mobile Link App and is powered by Xerox’s ConnectKey technology that automates workflows. The Xerox VersaLink C7100 Series swept all subcategories, including technology, revenue and profit, and customer need.
Finalist: Brother MFC-J6940DW
Finalist: Canon PIXMA TR520
Finalist: HP Color LaserJet Pro M283fdw
Finalist: Lexmark MB3442i Mono MFP
HPE GREENLAKE FOR ARUBA
HPE GreenLake for Aruba, part of the HPE GreenLake edge-to-cloud architecture, is a network-as-aservice offering that’s designed to help organizations quickly and efficiently procure and deploy network resources. A major HPE GreenLake release in March 2022 added new edge-connectivity-as-a-service offerings to HPE GreenLake for Aruba, including indoor wireless, outdoor wireless, remote wireless, wired access, wired aggregation, wired core, SD-branch and user experience insight. HPE GreenLake for Aruba was the overall winner in this product category and received the highest survey score in customer need.
Subcategory Winner–Technology: Juniper Networks Secure Edge
Subcategory Winner–Revenue and Profit: Aruba CX 10000 Switch Series
Finalist: Cisco Catalyst with Meraki management option
Finalist: Extreme Networks CoPilot
Cisco Meraki is a portfolio of cloudcontrolled Wi-Fi, routing and security products. According to the company, the product line is especially popular in the SMB space because of its simplicity and ease of use, due in no small part to its single web-based dashboard. In June Cisco extended the Meraki dashboard’s abilities with a cloud management option, allowing it to be used to manage more of Cisco’s networking products, including its Catalyst line of access switches. Cisco Meraki was the overall winner in this product category and scored highest in customer need.
Subcategory Winner–Technology: Cradlepoint NetCloud Exchange
Subcategory Winner–Revenue and Profit: EnGenius Technologies Wi-Fi 6E Access Point
Finalist: Aruba Instant On AP25
Finalist: Linksys/Belkin Hydra Pro 6
POWER PROTECTION AND MANAGEMENT
CYBERPOWER 3-PHASE MODULAR
WINNER : OVERALL
The CyberPower 3-Phase Modular UPS protects high-end system components, corporate servers, backup equipment and sensitive electronics. Solution providers can customize the system for customers that have demanding redundancy power needs in data center and mission-critical workloads. At 2U high, the top-of-the-line system offers flexibility, space savings and efficiency. CyberPower was the overall winner in this product category and received the highest survey scores in customer need, and revenue and profit and tied in technology.
Subcategory Winner–Technology: CyberPower 3-Phase Modular and Vertiv Liebert GXT5 (tie)
Finalist: Eaton xModular
Finalist: Schneider Electric 24V DC Easy
Finalist: Tripp Lite SmartOnline 1U Rack-Mount UPS Systems
NVIDIA GEFORCE RTX
Nvidia’s GeForce RTX line of GPUs is the foundation for Nvidia’s visual computing platform, incorporated into graphics cards, laptops and desktop PCs. The GPUs are used to power a range of high-performance applications, including gaming, scientific visualization, product design, and film and video production. In June the company launched the GeForce RTX 3080 TI, powered by Nivida’s Ampere architecture. It features third-generation Tensor Cores for DLSS performance boosts and second-generation RT Cores to accelerate ray tracing. Nvidia GeForce RTX was the overall winner in this category and received the highest survey scores in technology and customer need.
Subcategory Winner–Revenue and Profit: AMD Ryzen Pro 6000
Finalist: AMD Ryzen 5000 C-Series
Finalist: Apple M1 Ultra
Finalist: Intel 13th Gen Intel Core desktop processor
Finalist: Intel vPro platform, powered by 12th Gen Intel Core
Microsoft Azure provides a slew of cloud services, including Infrastructure as a Service, managed database services, and services around analytics, application development, IoT and security. At Microsoft Build in May, Microsoft unveiled new Azure offerings including Azure OpenAI Service, AI dashboards for Azure Machine Learning, and a web application routing add-on for Azure Kubernetes Service. Microsoft Azure was the overall winner in this product category and received the top survey score in customer need.
Subcategory Winner–Technology, Revenue and Profit: IBM Cloud
Finalist: Amazon Web Services
Finalist: Google Cloud
PALO ALTO NETWORKS PRISMA SD-WAN
Palo Alto Networks has been zeroing in on SD-WAN since its acquisition of CloudGenix in 2020, leading with its Prisma SD-WAN for connecting and securing data centers, branch offices and large campus sites. With Prisma SD-WAN, the company is focused on single-vendor secure access service edge and third-party integrations with secure service edge vendors. Prisma SD-WAN is a cloud-delivered service that implements application-defined autonomous SD-WAN and includes Instant-On Network edge appliances and orchestration. Prisma SD-WAN was the overall winner in this category and garnered the highest scores in technology and customer need.
Subcategory Winner–Revenue and Profit: Fortinet Secure SD-WAN
Finalist: Cisco SD-WAN
Finalist: HPE Aruba EdgeConnect Microbranch Solution
Finalist: Versa Networks SD-WAN
PALO ALTO NETWORKS PRISMA CLOUD
Security and DevOps teams can use Prisma Cloud to secure applications from the coding stage to deployment. Prisma Cloud, Palo Alto Networks’ Cloud Native Application Protection Platform (CNAPP), works with cloud service companies and application platforms to provide code-to-cloud security. Recent updates include anomaly policies for AWS Domain Name System activity, identity and access management control, granular role-based access control, and unified policy and alerts for compute workloads. Prisma Cloud was the overall winner in this product category, receiving the highest scores in the technology and revenue and profit subcategories and tying in customer need.
Subcategory Winner–Customer Need: Palo Alto Networks Prisma Cloud and Cisco Umbrella (tie)
Finalist: Check Point CloudGuard
Finalist: CrowdStrike Falcon Horizon
Finalist: Microsoft Defender Cloud Apps
An analysis of more than 1.3 billion emails a day from 40,000 customers worldwide combined with the AI and machine learning models is the power behind Mimecast’s email protection tools. Mimecast provides protection from phishing, ransomware, social engineering, payment fraud, impersonation and other email-based attacks. Recent updates to the email security toolset include improvements to file attachment protections and new misaddressed email protection capabilities. Mimecast was the overall winner in this product category and received the highest score in the revenue and profit subcategory.
Subcategory Winner–Technology: Proofpoint Email Security and Protection
Subcategory Winner–Customer Need: Microsoft Defender for Office 365
Finalist: Barracuda Network Email Protection
Finalist: Cloudflare Area 1
SECURITY: ENDPOINT PROTECTION
SENTINELONE SINGULARITY FOR ENDPOINT
A product within the SentinelOne Singularity XDR platform, Singularity for Endpoint helps security operations centers and IT operations personnel protect against a wide range of cyberthreats. Among its features, Singularity for Endpoint delivers differentiated endpoint protection and response capabilities. It offers dynamic device discovery, greater visibility and actionability, rapid response and fast time to value. In June SentinelOne unveiled a new vulnerability mapping feature that uses multiple SentinelOne technologies to automate threat hunting, detection and response. SentinelOne Singularity was the overall winner in this category and swept the technology, revenue and profit, and customer need subcategories.
Finalist: CrowdStrike Falcon Insight XDR
Finalist: Microsoft Defender for Business
Finalist: Sophos Intercept X Endpoint
Finalist: VMware Carbon Black Endpoint
SECURITY: IDENTITY AND ACCESS MANAGEMENT
FORGEROCK IDENTITY PLATFORM
The ForgeRock Identity Platform provides identity and access management security capabilities in on-premises and multi-cloud environments and in hybrid scenarios for workers, customers, workflows, devices and other entities. The platform delivers zero trust security, protects against account takeover and fraud, and provides identity governance and administration. Recent additions to the platform include improving how keys are published for remote consent, a configuration provider note, ReCaptcha v3 support, scripted support for Java extension points and a node for storing custom cookies. The ForgeRock Identity Platform was the overall winner and had the highest score in revenue and profit.
Subcategory Winner–Technology, Customer Need: Google Cloud Identity
Finalist: CyberArk Identity Security
Finalist: Microsoft Defender for Identity
Finalist: Okta Identity Cloud
SECURITY: MANAGED DETECTION AND RESPONSE
SENTINELONE SINGULARITY XDR
SentinelOne’s Singularity XDR has been described as an “out-of-the-box” extended detection and response platform. Singularity XDR assists enterprises in monitoring, tracking and contextualizing data across all enterprise endpoints, clouds and identities. SentinelOne recently unveiled product integrations with Mandiant (now part of Google) and its threat intelligence and incident response capabilities to improve threat detection, triage, hunting and response processes amid an increase in sophisticated cyberattacks. SentinelOne Singularity XDR swept all survey subcategories.
Finalist: Arctic Wolf Managed Detection and Response
Finalist: CrowdStrike Falcon Insight XDR
Finalist: Cybereason Managed Detection and Response
Finalist: Sophos Managed Detection and Response
FORTINET FORTIGATE NEXT GENERATION FIREWALL
Fortinet’s FortiGate Next Generation Firewall can outperform traditional firewalls because of advanced functions such as deep-packet inspection, intrusion prevention, advanced malware detection, application control, and overall increased network visibility through inspection of encrypted traffic, according to the company. Earlier this year Fortinet introduced FortiGate 1000F, its latest series that has more than seven times faster firewall throughput. Fortinet said the offering also has lower power consumption, or 83 percent fewer watts per Gbps of firewall throughput, compared with competitive offerings. Fortinet FortiGate Next Generation Firewall was the overall winner in this category and had the highest scores in technology and in revenue and profit.
Subcategory Winner–Customer Need: SonicWall Next Generation Firewall
Finalist: Check Point Quantum
Finalist: Cisco Umbrella
Finalist: Palo Alto Next Generation Firewall
HPE GREENLAKE FOR BLOCK STORAGE
HPE GreenLake for Block Storage is part of the GreenLake asa- service platform. This year HPE expanded its GreenLake portfolio with HPE GreenLake for Block Storage, a Storage-as-a-Service capability featuring self-service and a 100 percent availability guarantee for mission-critical environments. HPE GreenLake for Block Storage is a consumption-based service that allows users to dynamically scale capacity up or down as needed and lets businesses meet SLAs with mission-critical and general-purpose block storage tiers. HPE GreenLake for Block Storage was the overall winner, had the highest score in customer need and tied in revenue and profit.
Subcategory Winner–Technology: IBM FlashSystem Cyber Vault
Subcategory Winner–Revenue and Profit: HPE GreenLake for Block Storage and NetApp AFF A900 (tie)
Finalist: Dell Apex Data Storage Services
Finalist: Pure Storage FlashBlade//S
Synology manufactures a range of SAN and NAS storage systems for small businesses to enterprises in desktop to rackmount form factors. In June Synology introduced its RackStation RS822+ and RS822RP+ storage systems in its Plus line, targeting smaller deployments, edge storage and branch offices. These are 1U format systems with four drive bays to scale up to eight hard drives or SSDs using an optional external 1U JBOD. The DSM operating system offers built-in central management, high-availability clusters, security, and file management for managing, syncing and sharing files. The Synology RS822RP+ swept the scoring for all subcategories.
Finalist: Asustor Lockerstor 2 Gen2
Finalist: iXsystems TrueNAS Scale
Finalist: Qnap TS-410E
Finalist: Western Digital SanDisk Professional Pro-Blade SSD Mag
Leveraging its virtualization expertise, VMware moved early into software-defined storage with its VSAN product and VMware HCI softwaredefined hyperconverged infrastructure technologies. The company took it a step further this year with its VMware vSAN+ hyperconverged infrastructure offering that extends vSAN to cloud-connected services to help IT administrators centralize management and improve vSAN environment efficiency. vSAN+ runs on standard x86 servers to pool SSDs and hard drives into a shared datastore with enterprise-grade security and scale. vSAN+ is managed via per-virtual-machine storage policies and connects to external cloud services. VMware vSAN+ swept the scoring for all subcategories.
Finalist: DataCore Bolt
Finalist: OSNexus QuantaStor 5.12
Finalist: Panzura CloudFS Data Flex Release
Finalist: StorPool Storage v20
MICROSOFT SURFACE PRO 8
Microsoft Surface Pro 8, the newest model of Microsoft’s flagship Windows tablet, hit the market in September and offered significant updates over its predecessor. The Surface Pro 8 offers several configurations, including a 3GHz Intel Core i7-1185GY with quad core, 16 GB of LPDDR4x RAM, a 13-inch QHD screen at 2,800 x 1,920 resolution, 256 GB of SSD storage and a 1,080p IR webcam. The Surface Pro 8 is compatible with the Surface Slim Pen 2 and plugs directly into the Surface Pro Signature Keyboard. The Surface Pro 8 was the overall winner in this product category and had the highest scores in technology and customer need.
Subcategory Winner–Revenue and Profit: Lenovo Yoga Tab 13
Finalist: Apple iPad Pro
Finalist: Dell Latitude 7220 Rugged Extreme Tablet
Finalist: Samsung Galaxy Tab S7