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Channel News

The 2022 Tech Innovator Awards

Rick Whiting

From among more than 260 applicants, CRN staff selected products spanning the IT industry – including in cloud, infrastructure, security, storage and devices – that offer ground-breaking functionality, differentiation and partner opportunity.

IT Infrastructure Monitoring

Winner: Cisco ThousandEyes Internet Insights: Application Outages

Application Outages is the latest addition to Cisco ThousandEyes Internet Insights, providing an end-to-end view of SaaS application performance on a global scale. IT teams gain real-time and historic views into the availability of SaaS applications such as Salesforce, Slack, Microsoft Teams and ServiceNow. When outages occur, Application Outages correlates data with the SaaS domain, instantly identifying the impact and scope, delivering a new layer of capabilities, and empowering proactive communication and remediation. Application Outages is powered by ThousandEyes Internet Insights collective intelligence and does not require deployment or instrumentation.

Finalists:

GoTo Resolve

New Relic Infrastructure Monitoring

 

 

 
Rick Whiting

Rick Whiting has been with CRN since 2006 and is currently a feature/special projects editor. Whiting manages a number of CRN’s signature annual editorial projects including Channel Chiefs, Partner Program Guide, Big Data 100, Emerging Vendors, Tech Innovators and Products of the Year. He also covers the Big Data beat for CRN. He can be reached at rwhiting@thechannelcompany.com.

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