Channel News

The 2023 Tech Innovator Awards

Rick Whiting

From among more than 250 applicants, CRN staff evaluated and selected products spanning the IT industry – including cloud, IT infrastructure, networking security, storage and software categories – that offer ground-breaking functionality and partner opportunities.

IT Infrastructure Monitoring And Management

Winner: Cisco ThousandEyes WAN Insights

IT departments require new ways to navigate today’s internet-centric realities where visibility into cloud and internet networks is critical. ThousandEyes WAN Insights, a new product within the ThousandEyes Platform, is a pivotal first step toward delivering on the Cisco Predictive Networks vision, starting with customers’ SD-WAN environment. ThousandEyes WAN Insights enables enterprises to move from reactive to preventative when providing automated, self-optimizing networks and services. WAN Insights enables IT to improve operational efficiency and assurance of application experience by continuously analyzing performance data and applying predictive models to forecast conditions and recommend actions, enabling IT teams to proactively avoid experience degradation.


GoTo Resolve

Riverbed Alluvio IQ

Virtana IPM CloudMonitor

Rick Whiting

Rick Whiting has been with CRN since 2006 and is currently a feature/special projects editor. Whiting manages a number of CRN’s signature annual editorial projects including Channel Chiefs, Partner Program Guide, Big Data 100, Emerging Vendors, Tech Innovators and Products of the Year. He also covers the Big Data beat for CRN. He can be reached at

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