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WWT CEO: 5 Big IT Trends And Leadership Advice For 2023

Mark Haranas

World Wide Technology CEO Jim Kavanaugh explains to CRN his leadership advice and the big IT trends solution providers should focus on for 2023.

World Wide Technology’s fearless leader, Jim Kavanaugh, has experienced many periods of economic uncertainty and IT disruptions in his 32 years as CEO of solution provider powerhouse WWT.

His $15 billion St. Louis-based company is gearing up its more than 8,000 employees for a big push in 2023 to help customers digitally transform their business despite any macroeconomic uncertainties ahead.

“When you step back, you look at inflation and challenges relative to the stock market. One of the ways that we’re going to combat inflation and rising interest rates is by leveraging technology more effectively,” said Kavanaugh in an interview with CRN.

[Related: The 10 Biggest AWS News Stories Of 2022]

IT Challenges In 2023

If there’s one thing Kavanaugh knows for sure, it’s that company leaders of all shapes of sizes will need to continue to evolve their hybrid workforce strategy.

“Any employee that has the ability to do their job in a more virtual mode, those employees want that flexibility and latitude,” said Kavanaugh, who has embraced remote working for employees where it makes sense. “Whether CEOs want to bring everybody back and mandate that, I just don’t know if that’s going to work.”

Kavanaugh is bullish about WWT’s capabilities and the opportunity to drive workforce transformation strategies for customers in 2023.

World Wide Technology is placing its biggest sales growth bet in 2023 on digital transformation services as customers demand more IT efficiency and less complexity, especially during times of economic uncertainty.

“When you look at inflation and just the macroeconomic things that are going on, it’s causing a lot of organizations and leaders to pause in regard to, ‘What are we doing around budgets and funding?’ said Kavanaugh. “We’re excited to tackle this next year and help our customers solve these big challenges.”

In his interview with CRN, Kavanaugh provides his leadership insight, what he sees as the customer IT trends next year and what solution providers should double down on in 2023.


Mark Haranas

Mark Haranas is an assistant news editor and longtime journalist now covering cloud, multicloud, software, SaaS and channel partners at CRN. He speaks with world-renown CEOs and IT experts as well as covering breaking news and live events while also managing several CRN reporters. He can be reached at

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